Returns & Exchanges
At Lily & Fox, we want you to love your manicure, which is why we offer a 30-day satisfaction guarantee on all our beauty products. If you are not completely happy with your purchase, we are here to make it right with a simple and transparent return process.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Securely pack the unused items in their original packaging to ensure they remain protected during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once we receive and inspect your items, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing